Disable interface forwarding

After connecting to a server if nothing seems to load, we recommend checking your WireGuard logs. You may notice a line in the logs along the lines of Warning: The <interface name> interface has Forwarding/WeakHostSend enabled, which will cause routing loops. As the line alludes to, this can cause issues with your connection so you will want to disable forwarding on that particular interface.

To do this, open a terminal as admin and enter the command:

netsh interface ipv4 show interfaces

to list your interfaces. Locate the interface mentioned (for example Ethernet) and take note of the ID given to it. Next, we'll want to verify that this device does have forwarding enabled, so, we will run:

netsh interface ipv4 show interface <ID>

where ID is the interface ID noted from the last command. If you see "Forwarding: Enabled" in the output, this is the correct interface.

Now, to disable forwarding run:

Set-NetIPInterface -ifIndex <ID> -Forwarding Disabled

where ID is again the same interface ID used in the last command. At this point, forwarding should be disabled. To verify that your connection is working you can open a browser of your choice and open our Connection Checker. If your connection is working and you are currently connected to our server, you should see a message like Connected to <location>.

If you still have issues, please check through other articles in our Help Center or create a support ticket from your Dashboard.